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The PushPress Operating Tenets are the foundation for how we think, act, and work together. They translate our values into clear behaviors and expectations for every team member and leader.
At their core, they call us to operate with integrity, maturity, and respect in everything we do.
How we think shapes everything else. The right mindset creates clarity, drives impact, and sets the trajectory for the company and our customers.
Customer Obsessed. Our success is aligned with our customer's success. PERIOD.
We listen, adapt, and solve problems like their businesses depend on us — because they do. We relentlessly earn and expand trust, even if it means saying "no" or "not now".
Big Picture Thinkers. We think about the future, set bold long-term goals and work backward to achieve them. We challenge limitations and position PushPress and our clients for lasting success.
Rationally Optimistic. We believe most problems have solutions, and progress starts with the belief that change is possible. We build optimism through facts and observation, ensuring our confidence is both rational and actionable.
First Principle Problem Solvers. We break big problems down to their core truths, question assumptions, and seek deeper understanding. We don't just accept how things have been done — we find better ways to operate. We embrace curiosity, continuous learning, and experimentation to drive innovation and refine our approach over time.
Company-First Mindset. We prioritize the success of the company over individual wins. By collaborating, sharing knowledge, and supporting each other, we ensure PushPress operates at its highest level.
How we work is how we create action and impact, turning ideas into results through ownership, urgency, and discipline.
Urgency & Impact-Driven. We move with speed and intent, focusing on high-leverage actions that drive meaningful results. We make decisions efficiently and prioritize impact and progress over perfection.
Take Ownership & Dig Deep. We take full ownership of our responsibilities while trusting others to own theirs. When things don't add up, we dig deep — questioning assumptions, verifying details, and ensuring nothing is left to chance. We step up to challenges, drive solutions to completion, and hold ourselves accountable for the outcomes of our actions.
High Standards of Excellence. We demand excellence, rejecting mediocrity and constantly pushing for better. We balance speed with quality, ensuring that great work is the norm, not the exception. We learn fast from failures — holding ourselves to high standards while embracing mistakes as opportunities to improve.
Embrace Adaptability & Agility. Adaptability doesn't just ensure survival — it drives winners. Every well-laid plan requires adjustment, and we embrace change, using real-time data to refine our path and create better outcomes.
Disagree & Commit. In a diverse environment, differing perspectives are expected and valued. We challenge ideas with respect, using facts and logic to drive better decisions. Once a path is chosen, we align fully and execute with speed and conviction.
How leaders lead sets the standard for PushPress, and every person in the company is a leader regardless of title or role
Build & Elevate The Best Teams. The strength of PushPress is defined by the people we attract, develop, and retain. Building a world-class team starts with having a sharp eye for talent and an unwavering commitment to raising the bar. We dig deep into every candidate, challenge hiring decisions that don't meet our standards, and hold the same high expectations for performance. We move quickly to address mis-hires, invest in developing top talent, and ensure our best people have the challenges and opportunities to thrive.
Make Decisions & Own Outcomes. Even with lack of clarity, great leaders step up and drive decisions. When ownership is unclear, they take initiative, collaborate across teams, and ensure momentum isn't lost. They communicate decisions clearly, take full accountability for outcomes, and hold their teams to the same standard. Progress happens when leaders own the path forward.
Foster Trust & Collaboration. We communicate openly, listen actively, and treat each other with respect. Trust is built through transparency, accountability, and a commitment to shared success.
Drive Clarity, Focus & Context. We simplify complexity and align around what matters most. By staying well-informed and providing context, we help others operate with confidence and purpose.
Elevate ambitions. Great leaders think in terms of years and develop a compelling vision for that future. They guide their teams to understand this future and redefine what's possible by expanding short term thinking into long term ambition.
Solve problems. Leaders are a persistent force for progress. Our leaders must work with their teams and cross-departmentally to quickly and effectively solve problems — especially when they're hard.
