Member Intel

Give your coaches instant, AI-powered context on every member walking into class. Member Intel surfaces the insights that matter — milestones, notes, attendance patterns — so your team shows up prepared and your members feel known.

Member Intel | AI-Powered Coaching Prep for Every Class

Stop guessing who's walking through the door

Great coaching is personal — but personal takes prep. Before Member Intel, knowing that someone was returning after two months off, hitting their 100th class, or dealing with a nagging injury meant digging through profiles before the session started. Most coaches never had time for that. Member Intel fixes it by generating a short, AI-powered summary for each upcoming class, surfaced directly in the Staff App.

Coaches walk in prepared

Member Intel automatically generates a pre-class summary about an hour before each session. Coaches see who's attending and what context matters — new members, returning members, birthdays, milestones, and coaching notes — without searching for anything.

Every member feels known

Birthdays, anniversaries, first weeks, injury notes — the moments that matter most are surfaced automatically. When a coach greets a new member by name or acknowledges a milestone, that member sticks around.

Zero extra work for your staff

Member Intel pulls from data already in PushPress — check-in history, member notes, and profile information. No new data entry, no configuration, no extra steps. It lives right in the Staff App class roster where coaches already work.

Built for real coaching, not noise

If there's nothing meaningful to surface for a class, Member Intel stays quiet. For larger classes, it prioritizes the members with the most relevant context — so coaches see what matters without getting overwhelmed.

Stop guessing who's walking through the door

What I like best about PushPress is how easy it is to use. Everything from scheduling classes to managing memberships and billing is simple and smooth. It saves us a ton of time. Also, it is super user-friendly.

Hector R.
Gym Owner on G2
FAQ

Everything you need to know about Member Intel

What does Member Intel show coaches?

Member Intel surfaces relevant context for each member scheduled to attend an upcoming class — milestones, coaching notes, recent attendance patterns, whether they're a new member, and more. It's designed to be scanned in one to two minutes before class.

Where do coaches access Member Intel?

Directly from the class roster in the Staff App. Summaries appear approximately one hour before class starts. Push notifications are on the roadmap — at launch, summaries are available in the app and delivered via email.

Does Member Intel require any setup?

No. Member Intel is fully automatic. It pulls from data already in PushPress — check-in history, member notes, and profile information — and delivers summaries without any configuration by the coach or gym owner.

What plans include Member Intel?

Member Intel is available on Pro and Max plans.

What if a class has a lot of members?

For larger classes, Member Intel prioritizes members with the most relevant context — new members, returning members, milestones, and flagged notes — so coaches see what matters most without being overwhelmed.

Why don't I see Member Intel for every class?

Member Intel only appears when there's meaningful context to surface. If no attendees meet the criteria, nothing is shown. This is intentional — it keeps things useful and avoids noise.

What kind of member information does it use?

It uses check-in history, member notes, profile information, leads, trial status, birthdays, membership anniversaries, and injury or coaching notes already stored in PushPress. No new data entry is required from coaches or members.

Can a coach turn Member Intel off?

Yes. Coaches can opt out of summaries for specific classes or all classes if they prefer.

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Give your coaches the context they've been missing

Member Intel turns the data already in PushPress into insights your coaches can act on — before every class, for every member. See what prepared coaching looks like.

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