Upgrade & Downgrade Member Plans
Say goodbye to the hassle of canceling and re-enrolling members. The PushPress Plan Switch feature lets you upgrade or downgrade any membership with just a few clicks, keeping your operations smooth and your members happy.
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Simplify membership management
Managing membership changes used to mean canceling plans, dealing with confused members, and creating messy membership histories. Not anymore. Plan Switch transforms how you handle membership upgrades and downgrades, making what used to be a multi-step headache into a simple, streamlined process.
Effortless plan transitions
Switch members between any recurring plan instantly — no cancellations, no re-enrollments, just smooth transitions.
Flexible timing options
Choose to switch plans immediately or at the next billing cycle, whatever works best for your member's needs and budget.
Crystal-clear communication
Your members receive one clear confirmation email about their plan switch — no confusing cancellation notices or new membership emails cluttering their inbox.
Accurate membership tracking
Plan Switch ensures your membership history reflects actual plan changes, not cancellations, giving you cleaner data and better insights into member behavior.
Just used the Switch Plan option to upgrade a member. BLESS YOU, PP team! You saved me time and energy and effort, and definitely reduced the likelihood of human error
Everything you need to know about the Plan Switch feature
Which membership plans work with Plan Switch?
The Plan Switch feature works with all recurring membership plans in your system. Currently, it's not available for non-recurring or punchcard plans, but we're working on expanding compatibility.
Can members switch plans themselves, or do I need to do it?
You maintain full control over plan switches through your admin dashboard. This ensures proper oversight while making the process quick and easy for your staff.
What happens to billing when a member switches plans mid-cycle?
You choose the timing — switch immediately with prorated billing or wait until the next billing cycle. The system handles all calculations automatically.
Will Plan Switch mess up my membership reports and analytics?
No — Plan Switch actually improves your data accuracy by recording genuine plan changes instead of cancellations and new sign-ups, giving you clearer insights into member behavior.
How do members know their plan has been switched?
Members receive a single, clear confirmation email explaining their plan change and billing details — no confusion, no missed communications.
Will discounts be applied automatically during the switch?
Yes, all special offers and discounts are automatically applied during the switch, so your members won't miss out on any savings they've earned.
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Transform your membership management today
Stop wrestling with complicated plan changes and start delivering the smooth, professional experience your members deserve.
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