Gym Management Blog

The Business of Fitness Blog

Learn about the business of fitness in the PushPress Gym Management blog. Trends, best practices, case studies, tips and more!

Category: Member Experience & Retention

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Business And Pleasure: How To Build Relationships with Your Team
Member Experience & Retention

Business And Pleasure: How To Build Relationships with Your Team

Google says don't befriend your staff. In a gym built on community, that rule might not apply.

February 8, 2023
5
 min
How To Run An Intramural CrossFit Open: Make It Simple, Fun, Profitable
Member Experience & Retention

How To Run An Intramural CrossFit Open: Make It Simple, Fun, Profitable

If The Open feels like a pile of work you dread, your members will feel it too. Keep it simple.

January 26, 2023
4
 min
From Guest To Gym Fam: Understanding Member Retention Life Cycle
Member Experience & Retention

From Guest To Gym Fam: Understanding Member Retention Life Cycle

Turning a stranger into a loyal member is a puzzle. Know where each piece fits and it gets a lot easier.

January 25, 2023
5
 min
How To Make Money And Have Fun Hosting A Gym Competition
Member Experience & Retention

How To Make Money And Have Fun Hosting A Gym Competition

100 athletes at $100 sounds like $10k. After six months and 100+ hours, one comp netted $1,200.

January 12, 2023
6
 min
The Correct Way To Capture Customer Feedback At Your Gym: Part II
Member Experience & Retention

The Correct Way To Capture Customer Feedback At Your Gym: Part II

Pay at least $100 an hour and go deep. Nick Reyes on the dos and don'ts of customer interviews.

December 9, 2022
4
 min
Strength In Numbers: Improve Retention With Fitness Performance Data
Member Experience & Retention

Strength In Numbers: Improve Retention With Fitness Performance Data

Would you take a road trip with no map and no mileage? That's training without tracking.

December 5, 2022
4
 min
How to Onboard New Gym Members: A Step-by-Step Guide
Member Experience & Retention

How to Onboard New Gym Members: A Step-by-Step Guide

Most gyms plan for the sign-up, not the first week after it. That gap is where retention is won or lost.

November 29, 2022
6
 min
Why Gym Member Check-Ins Help You Make Business Decisions
Member Experience & Retention

Why Gym Member Check-Ins Help You Make Business Decisions

Members with 12+ check-ins a month have about a 2% chance of canceling. One check-in? About 20%.

November 24, 2022
4
 min
The Correct Way to Capture Customer Feedback At Your Gym
Member Experience & Retention

The Correct Way to Capture Customer Feedback At Your Gym

Not all feedback is useful. PushPress CRO Nick Reyes on the three interviews that move the needle.

November 18, 2022
4
 min
A New Perspective: How To Automate The Ultimate Member Experience
Member Experience & Retention

A New Perspective: How To Automate The Ultimate Member Experience

Walk the journey through your members' eyes, from first search to gym anniversary, then automate it.

November 4, 2022
4
 min
PowerUp Fall ‘22: Your Member Experience Is Bigger Than You Think
Member Experience & Retention

PowerUp Fall ‘22: Your Member Experience Is Bigger Than You Think

Your member experience starts on your website, long before the first warmup. Here's what we announced.

October 27, 2022
3
 min
Incentivize Gym Members: How To Be The Gift GOAT
Member Experience & Retention

Incentivize Gym Members: How To Be The Gift GOAT

People join for direction and a hype squad. Rewards and loyalty programs give them a reason to stay.

October 24, 2022
4
 min
Celebrate Good Times: Seven Ways To Rock Your Gym Anniversary
Member Experience & Retention

Celebrate Good Times: Seven Ways To Rock Your Gym Anniversary

Every year open is a win in this industry. Seven ways to celebrate it and drive some revenue doing it.

October 21, 2022
4
 min
Four Ways PushPress Helps Improve Member Retention
Member Experience & Retention

Four Ways PushPress Helps Improve Member Retention

Imagine keeping 95% of members every year. You'd barely need new leads. Four PushPress tools that help.

October 14, 2022
6
 min
Gym Owner + PushPress Employee is the Perfect Balance for Cal Bauer
Member Experience & Retention

Gym Owner + PushPress Employee is the Perfect Balance for Cal Bauer

Cal Bauer opened Great Lakes CrossFit in 2021 and is closing in on 100 members just 16 months later.

October 13, 2022
4
 min
How to Scale CrossFit Workouts for Every Member
Member Experience & Retention

How to Scale CrossFit Workouts for Every Member

Scaled doesn't mean easy. How to make scaling normal, including for members in cancer treatment.

October 12, 2022
6
 min
Chris McConachie Reflects on Nine-Year Journey as a PushPress Founder
Member Experience & Retention

Chris McConachie Reflects on Nine-Year Journey as a PushPress Founder

It started with LAX CrossFit and "we can do the software thing, too." Then came an AI named Pressly.

October 3, 2022
3
 min
Keep ‘Em Coming: 3 Ways to Increase Gym Member Retention
Member Experience & Retention

Keep ‘Em Coming: 3 Ways to Increase Gym Member Retention

Members move and lose jobs, and you can't fix that. Here are three things you can control instead.

October 2, 2022
4
 min
PushPress Gym Jobs: Helping Fitness Professionals Find Careers
Member Experience & Retention

PushPress Gym Jobs: Helping Fitness Professionals Find Careers

Jeremy Augusta used to charge gyms $85 to $135 per post. With PushPress, the coach job board is free.

September 30, 2022
3
 min
Ian Hutchinson’s Success Soars With PushPress x LASSO MRR Challenge
Member Experience & Retention

Ian Hutchinson’s Success Soars With PushPress x LASSO MRR Challenge

Ian Hutchinson vetted software for six months before opening CrossFit Union. Then came the MRR Challenge.

September 29, 2022
4
 min
How to Build a Gym Community: 5 Ways That Work
Member Experience & Retention

How to Build a Gym Community: 5 Ways That Work

One coach ignores you. Another greets you by name. That gap decides who stays for years and who leaves.

September 28, 2022
4
 min
Award Winner Carl Neidholdt Talks Business Success With PushPress
Member Experience & Retention

Award Winner Carl Neidholdt Talks Business Success With PushPress

Carl Neidholdt opened CrossFit Cerberus with no business background. Now it has 250 members, 10 coaches.

September 26, 2022
5
 min
Fitspo Unlocked: Create A Gym Challenge To Motivate Your Members
Member Experience & Retention

Fitspo Unlocked: Create A Gym Challenge To Motivate Your Members

A good challenge breaks up the routine, builds community and creates success stories. Here's the recipe.

September 25, 2022
5 minutes
 min
Your Gym Newsletter Doesn't Have To Suck: Three Formats That Never Run Dry
Member Experience & Retention

Your Gym Newsletter Doesn't Have To Suck: Three Formats That Never Run Dry

Most newsletters die by issue three. Rotate a member story, a stat sheet and a core value, and you won't.

September 24, 2022
7 min read
 min

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