Gym Management Blog

The Business of Fitness Blog

Learn about the business of fitness in the PushPress Gym Management blog. Trends, best practices, case studies, tips and more!

Category: Member Experience & Retention

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Rachel Wilson Improves Member Experience With PushPress Train
Member Experience & Retention

Rachel Wilson Improves Member Experience With PushPress Train

"It's like a one-stop shop for everything." How Terrain Fitness uses Train to add value and revenue.

September 22, 2022
3 minutes
 min
Raise Revenue and Retention by Rockin’ Retail Sales
Member Experience & Retention

Raise Revenue and Retention by Rockin’ Retail Sales

Pre-orders mean no leftover inventory. Retail ideas that build your brand and help keep members.

September 21, 2022
6 minutes
 min
Improve Member Experience Through Accountability
Member Experience & Retention

Improve Member Experience Through Accountability

When members know you're paying attention, they show up. Challenges and buddy systems make it stick.

September 18, 2022
4 minutes
 min
Long-Term Clients: Member Retention Tips From The Pros
Member Experience & Retention

Long-Term Clients: Member Retention Tips From The Pros

Keeping a member costs less than finding a new one. Seven tips from Membership Geeks and HubSpot.

September 16, 2022
4 minutes
 min
Protect Your Fitness Community: Create Gym Rules
Member Experience & Retention

Protect Your Fitness Community: Create Gym Rules

Rachel Bowles wrote her gym rules before opening, built on what athletes loved and loathed about gyms.

September 15, 2022
4 minutes
 min
Improve Member Retention: Applying the Science of Human Relationships
Member Experience & Retention

Improve Member Retention: Applying the Science of Human Relationships

A great program with weak relationships is doomed long term. Build relationship systems into your gym.

September 14, 2022
4 minutes
 min
Build a Strong Gym Community to Improve Member Experience
Member Experience & Retention

Build a Strong Gym Community to Improve Member Experience

Connected members hit their goals more often. How to welcome them, link them up and keep them engaged.

September 13, 2022
4 minutes
 min
Motivate Gym Members with Fun Incentives and Challenges
Member Experience & Retention

Motivate Gym Members with Fun Incentives and Challenges

Long-time members get bored. Rewards programs and challenges that cut cancellations and drive referrals.

September 12, 2022
4 minutes
 min
Convert More Leads: Applying The Science of Human Relationships
Member Experience & Retention

Convert More Leads: Applying The Science of Human Relationships

Every member relationship starts in the initiating phase. Fumble it and the lead never converts.

September 7, 2022
5
 min
Finding the Best Staff for Your CrossFit Affiliate Gym: What to Look for
Member Experience & Retention

Finding the Best Staff for Your CrossFit Affiliate Gym: What to Look for

You don't need employees, you need a team. What to look for when hiring staff for your affiliate.

September 4, 2022
5
 min
Building a Community in Your CrossFit Affiliate the Right Way
Member Experience & Retention

Building a Community in Your CrossFit Affiliate the Right Way

In a city of a million, nothing else looks like your gym's community. That's your best marketing.

August 26, 2022
6
 min
The Key to the Perfect Gym Culture for Your CrossFit Affiliate
Member Experience & Retention

The Key to the Perfect Gym Culture for Your CrossFit Affiliate

Culture is how your gym feels, from staff to members. Get it right and everything else gets better.

August 12, 2022
8
 min
Optimize Your Gym Space for a Better Client Experience
Member Experience & Retention

Optimize Your Gym Space for a Better Client Experience

Members sweat on the desk and chat by the dumbbells for a reason. Use those habits to fix your layout.

August 1, 2022
 min
How to Start an MMA Gym
Member Experience & Retention

How to Start an MMA Gym

MMA athletes are hardcore and particular. How to build a gym that keeps them challenged and coming back.

July 29, 2022
12 min
 min
Continued Membership: A Guide to CrossFit Gym Membership Retention
Member Experience & Retention

Continued Membership: A Guide to CrossFit Gym Membership Retention

Acquisition gets the spotlight, but retention pays the bills. How to keep giving members reasons to stay.

June 30, 2022
 min
How to Improve Retention Rate for Your Gym
Member Experience & Retention

How to Improve Retention Rate for Your Gym

Most gyms calculate retention wrong. Without the real number, you can't predict cash flow or plan growth.

June 26, 2022
7 min
 min
Tired of Low Quality Leads? PushPress-LASSO MRR Challenge Proved to be a Game Changer
Member Experience & Retention

Tired of Low Quality Leads? PushPress-LASSO MRR Challenge Proved to be a Game Changer

120 new clients in a year sounds great until only 20 are left. The LASSO challenge chased MRR instead.

June 23, 2022
 min
Gillian da Silva: From a Burnt Out “Janitor” to a Flourishing Gym Owner
Member Experience & Retention

Gillian da Silva: From a Burnt Out “Janitor” to a Flourishing Gym Owner

Gillian da Silva was cleaning toilets three times a day at Rise Fitness. Then she put on her CEO hat.

June 21, 2022
 min
How Colon Cancer Led PushPress Gym Owner Amy Pike to Realize the Importance of Doing What Makes Her Happy
Member Experience & Retention

How Colon Cancer Led PushPress Gym Owner Amy Pike to Realize the Importance of Doing What Makes Her Happy

Amy Pike spotted her own stage four cancer on the screen. Now she's cancer-free and runs her own gym.

June 14, 2022
 min
How to Execute the Member Experience in Your CrossFit Gym
Member Experience & Retention

How to Execute the Member Experience in Your CrossFit Gym

CrossFit's Affiliate Handbook spells out the experience members should get. Here's how to deliver it.

May 20, 2022
8 min
 min
How PushPress Helped BC-Fit Survive During the Pandemic
Member Experience & Retention

How PushPress Helped BC-Fit Survive During the Pandemic

Douglas and Sharon Branham opened BC-Fit in an old gas station in late 2020. People said they couldn't.

May 16, 2022
3
 min
How PushPress Helped Dominion MMA Jump From 20 to Nearly 400 Members
Member Experience & Retention

How PushPress Helped Dominion MMA Jump From 20 to Nearly 400 Members

"PushPress? That's for CrossFit gyms." Reynaldo Rodriguez grew his MMA gym from 20 to 395 members anyway.

May 5, 2022
5
 min
How to Create the Best Personal Fitness Questionnaire to Ask New Members
Member Experience & Retention

How to Create the Best Personal Fitness Questionnaire to Ask New Members

A few smart questions up front tell you what members want and help you keep them longer. Template inside.

May 5, 2022
9 min
 min
Two PushPress Gyms Raise Tens of Thousands for Barbells for Boobs
Member Experience & Retention

Two PushPress Gyms Raise Tens of Thousands for Barbells for Boobs

Barbells for Boobs has raised $20M+ through workouts like Grace. Two PushPress gyms added a big chunk.

April 14, 2022
4
 min

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